A person who provides emotional and physical support to new parents during pregnancy, childbirth and postpartum. Traditionally, women have supported one another during pregnancy, labor, birth, and postpartum throughout history. Our culture often lacks this organic foundation, so a doula does their best to pick up where our society has left off.
Doula: (Noun)
Photo Credit: Chelsea Hickey Photography
New Family Needs Services
Birth Doula + Postpartum Doula + Breastfeeding Matching and Support
Childbirth + Newborn Classes + Postpartum Parent Groups + Workshops
Doula Mentorship + Administrative Support
Much more than a referral service.
A partner in your birth and postpartum journey.
New Family Needs carefully matches your family with experienced postpartum and birth doulas who fit your unique needs. But our support doesn't end with an introduction. We remain your dedicated point of contact throughout your journey, handling contracting, invoicing, scheduling, communication, questions, and any concerns that arise.
We also provide ongoing support to our doulas, ensuring everyone has what they need for a successful experience.
With New Family Needs, you receive both exceptional care and the confidence of having an experienced agency supporting you every step of the way.
Postpartum Doula Matching and Support Services
New Family Needs provides curated Postpartum Doula options t0 support your family after bringing home your baby.
Plus all the support you need from an agency experienced in the birth and postpartum world.
- Postpartum doulas provide non-judgmental emotional support, hands-on help, and evidence-based guidance.
Your Postpartum Doula(s) can help with:
- Infant feeding support ~ Recovery after birth ~ Adjusting to life with a newborn ~ Parent–baby bonding ~ Infant soothing ~ Newborn care ~ Newborn sleep guidance ~ Light household help ~ Resources ~ Newborn education
- Flexible scheduling available: daytime, evening, and overnight support.
- Continuous administrative support from New Family Needs alongside doula support
Birth Doula Support Referral + Concierge Services
New Family Needs will provide curated Birth Doula options to support you prenatally and during labor and childbirth.​
- Birth doulas provide continuous physical, emotional, and informational support before, during, and shortly after childbirth.​
Your birth doula(s) can help with:
- Navigating pregnancy ~ Creating customized birth preferences ~ Managing labor with comfort techniques ~ Facilitating early postpartum bonding and newborn feeding.
- Birth Doulas typically meet with you 1-3 times prenatally to help plan for your labor, provide continuous support during active labor and meet with you 1-2 times postpartum.
Lactation Support Referral Services
New Family Needs will provide curated Lactation Consultant options to support your infant feeding journey.​
- Lactation Consultants provide support, education and trouble shooting to help ease the transition to breastfeeding, pumping and/or bottle feeding. ​
- Lactation consults can take place virtually, in your home or at the lactation consultants office and are typically 1-2 hours per session.
Childbirth and Newborn Masterclasses
Hilary offers prenatal Childbirth and Newborn Education in the form of group courses or private 1:1 classes.
We go over everything from pregnancy through postpartum including:
- Symptoms, comfort during pregnancy, planning for birth, navigating the hospital, what do when you arrive, comfort measures / positions, how the birthing person might feel during each stage of labor, how their support person can help them, what to bring to the hospital, postpartum home and support set up, meals and recovery care, immediate post-birth, plus all about newborn characteristics, feeding, sleep, baby soothing and engagement, baby wearing etc.
- Additionally, Hilary provides lots of materials and resources, and is available via text and email to answer questions in real-time as they come up (even during labor!!)
We also offer group and 1:1 Newborn Refresher for Grandparents classes
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Meet other parents with babies of similar age, ask questions, discuss concerns and celebrate the joys of having a new baby
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- We talk about things like newborn characteristics, soothing and engaging with your baby, baby wearing, newborn sleep, breast and bottle feeding, pumping, returning to work, and support. - Sometimes we just hang out and connect!
- This is a safe space to meet other parents, make connections, share ups and downs, learn about your baby, and ask ANYTHING.
- These are offered in 7-week cohorts for parents with babies from about 0-5 months. Second+ time parents are welcome too! This is not just a mom's group, ALL parents are invited!
We offer opportunities for parents to get out of the house with baby, meet other parents, make adorable art, learn special skills like CPR and infant massage and so much more.
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- Join us as you journey along in postpartum and early infant parenting. We'll make art, gifts and keepsakes by painting baby's precious feet, we'll learn lifesaving skills like CPR, we'll practice infant massage together and so much more.
- Don't go it alone - let us help you to build your village. We've got your new family needs covered!
Doula Trainings and Mentorships
Whether you're just starting your doula journey or looking to grow your skills, training and mentorship can help you feel more confident, supported, and prepared in your work with families.
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- Through small-group trainings and mentorship, you’ll gain practical tools, real-world insight, and guidance on both the hands-on work of supporting families and the behind-the-scenes side of building a sustainable doula career.
- These offerings are designed to give you a supportive space to ask questions, deepen your knowledge, and continue growing as a doula while feeling connected to a community that understands the work.